All services

IT SUPPORT

IT Support

Your IT runs. We take care of it.

Network, workstations, servers, Microsoft 365 and security — we keep your entire IT running. Fast help via remote support or on site in Berlin when something breaks, with a dedicated contact instead of an anonymous call center.

What we take on

Network & Wi-Fi

Setup, maintenance and monitoring of network, firewall and Wi-Fi — stable connections with no dead spots.

Workstations & clients

Setup, updates and support for Windows, Mac and mobile devices. New staff are ready to work in minutes.

Servers & Microsoft 365

Operation of your servers, mailboxes and cloud services. Azure, Microsoft 365 and Google Workspace from one partner.

IT security

Endpoint protection, updates, access management and staff awareness — security as a constant, not a one-off project.

Backup & recovery

Automated, tested backups. When it matters, your data is back quickly.

Support & helpdesk

One call, one email — and someone who knows your environment takes care of it. No ticket gets lost.

Who it’s for

  • Small and medium businesses in Berlin and the surrounding area
  • Companies without an in-house IT department, or with a small team that needs relief
  • Businesses that want one reliable contact instead of changing providers

How we start

  1. 01

    Assessment

    We look at your IT: what works, where the risks are, what’s missing. Honest, no sales show.

  2. 02

    Handover

    We document, clean up and take over operations — with no downtime for your business.

  3. 03

    Ongoing operation

    We manage, monitor and improve continuously. You report, we take care of it.

Common questions

How fast do you respond to issues?

Depending on the agreed support tier — support clients get a response the same business day. Critical outages are handled immediately.

Do you come on site?

Yes. Most things we solve remotely in minutes; in the Berlin area we come on site when needed. Travel within Berlin is included.

Do I have to throw away my existing IT?

No. We take over your existing environment and improve it step by step. No unnecessary new purchases.

Are there long contract terms?

No. Fair terms, no lock-in contracts. We clarify the exact conditions in the first call.

Let’s talk about your IT.

Free initial call, 15 minutes, no strings attached. We look at your situation and tell you honestly where the potential is.